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Welcome to goEssy Smart Holidays. By accessing or using our website, you agree to the terms and conditions outlined here. These terms govern your use of our services, bookings, and interactions with us. If you do not agree, kindly refrain from using our services.

Booking Terms

1. Custom Packages: All packages designed for you are highly personalized. Once confirmed, changes will be subject to availability and additional charges.

2. Cancellations:

  • Cancellations are subject to our cancellation policy, which will be provided at the time of booking.
  • Refunds (if applicable) may be processed within 10-15 working days after approval.

3. Travel Documents: It is your responsibility to ensure you have the required travel documents, visas, and permits. We can assist in the process but hold no liability for delays or rejections.

4. Changes to Itinerary: Changes to the itinerary after confirmation may incur additional costs and are subject to availability.

 

Pricing

1. Prices displayed are based on current market conditions and are subject to change without notice.

2. Any additional charges or taxes applicable at the time of booking or travel must be borne by the customer.

 

Responsibility and Liability

1. We curate boutique experiences with utmost care, but unforeseen circumstances such as natural disasters, strikes, or delays are beyond our control.

2. We are not liable for personal injuries, property damage, or unforeseen incidents during your travels.

3. You are required to follow all local laws and regulations at the destination.

 

Use of Website

1. The content on this website, including text, images, and designs, is the intellectual property of goEssy Smart Holidays and may not be reproduced or used without permission.

2. Misuse of our website for fraudulent activities will result in legal action.

 

Privacy and Data Protection

We respect your privacy. Your personal information will be handled according to our Privacy Policy.

 

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of Ahmedabad, Gujarat.

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information.

 

Information We Collect

1. Personal Information: When you make a booking or fill out a form, we may collect:

  • Name
  • Contact details (email, phone number, etc.)
  • Travel preferences and interests

2. Non-Personal Information: This includes data such as browser type, IP address, and website usage analytics.

 

How We Use Your Information

  • To create and manage custom boutique travel experiences.
  • To process payments and confirm bookings.
  • To communicate trip updates, special offers, and promotions (with your consent).
  • To improve our website experience and service offerings.

 

Sharing Your Information

  • Third-Party Services: Your information may be shared with our trusted partners (hotels, transportation providers, etc.) to facilitate your travel.
  • Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

 

Data Security

  • We implement strict measures to protect your personal information from unauthorized access, alteration, or disclosure.
  • Payment data is encrypted and processed through secure third-party gateways.

 

Cookies

  • Our website uses cookies to enhance your browsing experience.
  • You can manage or disable cookies through your browser settings.

 

Your Rights

  • You can request access to the personal information we hold about you.
  • You have the right to request the deletion or modification of your personal data.
  • You can opt out of receiving promotional communications at any time.

 

Updates to Policy

This Privacy Policy may be updated periodically. Continued use of our services implies acceptance of the revised policy.

 

Contact Us

For any queries or concerns regarding our Terms & Conditions or Privacy Policy, contact us at:
Email: info@goessy.com
Phone: +91-91146 91126

Cookies

  • Our website uses cookies to enhance your browsing experience.
  • You can manage or disable cookies through your browser settings.